The Elevate User Group is a customer-led community connecting members exploring elevate and hyperelevate solutions to share ideas, best practices, and experiences. Members are Dell Technologies customers, prospective customers, partners with complementary solutions, and Dell Technologies employees. The Elevate User Group reserves the right to remove members or registrants at any time.
START HERE
STEP 1
Set up your Quest 2 Headset
Watch this tutorial to set up your Quest 2 account and get acquainted with your headset. Check our FAQ for tips and common troubleshooting issues.
After you set up, we suggest trying out First Steps, a game to help you get comfortable in VR.
STEP 2
Set up your Engage VR account
It’s time to setup your Engage VR account!
Download our full guide here: Getting Started in Engage VR Guide (PDF)
STEP 3
Complete your registration
Once complete, email your Engage VR username and account email to: support@linktovr.com, or the internal producer of your event.
Here is where you can find your username in Engage VR:
In your headset (when logged in on the dashboard):
In your browser (app.engagevr.io):
FAQ
How do I use the controllers?
I’m having trouble accessing my event (or world)
- Double check you are using the correct login credentials
- Confirm your username was added as a host or group member by emailing support@linktovr.com
How to factory reset a Quest 2
- You can find the full instructions on the Oculus site: How to factory reset your Quest 2
- When Factory resetting the headset without a phone, hold down the power button and the volume button ( -not + ). Once the headset starts booting up and you see the Oculus logo IMMEDIATELY take fingers off buttons so as not to click on “Boot system.” This may take a couple of tries.